IT Support Specialist | IT-Support (m/w/d) 3.500€
PEGA Personaldienstleistungen GmbH
Job Summary
This role is for an IT Support Specialist who will be the first point of contact for customers facing IT issues. Day-to-day responsibilities include handling customer inquiries via phone and in writing, creating and managing support tickets, and resolving software and hardware problems. The ideal candidate will have a background as an IT Specialist for System Integration, possess strong knowledge of Active Directory, networking, and Windows operating systems, and demonstrate excellent problem-solving skills. This is an attractive opportunity for professionals seeking a stable, long-term position within a reputable IT service provider, offering a permanent contract, competitive salary, and potential for direct employment with the client.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration)
Experience
- Professional experience in IT support
- Experience with telephone and written customer inquiries
Languages
Additional
- Not specified