IT Support Specialist for Conference and Media Technology | IT Support Mitarbeiter für Konferenz- und Medientechnik (m/w/d) in Hamburg Altenwerder

Akkodis Germany Tech Experts GmbH

Hamburg, Hamburg, Deutschland
Published 6/17/2025

Job Summary

This role is for a technically proficient IT Support Specialist passionate about solving IT problems in a dynamic environment. The specialist will provide L1/2 support and user assistance for meeting and video conference rooms, including managing technical equipment, overseeing live events using Google Meet Livestream, and handling the setup, dismantling, and repair of audio/video technology like displays, projectors, cameras, and microphones. Key responsibilities also include managing IP telephony components, checking hardware in training rooms, and handling inventory and spare parts. The position requires strong hardware knowledge, experience with IP telephony, and the ability to manage tickets in SNOW, with a focus on ensuring seamless conference and media operations for the client in Hamburg Altenwerder.

Required Skills

Education

Completed vocational training as an IT Specialist (Fachinformatiker) or comparable professional qualification

Experience

  • Professional experience in IT support or a comparable field
  • Experience with L1/2 support and user assistance
  • Experience in managing and troubleshooting conference and video conference room equipment
  • Experience with live event support (Google Meet Livestream)

Languages

German (Fluent)English (Intermediate)

Additional

  • Driving License Class B