Head of the Bielefeld IT Service Center | Leiter*in (m/w/d) des Bielefelder IT-Servicezentrums

Job Summary

The University of Bielefeld is seeking a Head for its central IT Service Center (BITS), a critical role in shaping the university's digital future. This leadership position involves comprehensive responsibility for the strategic, operational, and personnel management of the BITS, which serves nearly 30,000 users. The successful candidate will drive the conceptual development of IT architecture, ensure the optimal delivery of IT services for research, teaching, and administration, and oversee the entire IT service management, including external vendor coordination. This role requires a visionary leader with strong communication and negotiation skills, capable of fostering a service-oriented culture and managing a large team of over 100 employees. It's an opportunity to significantly impact the digitalization strategy of a major university.