Field Service Technician for Office Printing Systems (Mannheim Area) | Außendiensttechniker für Office-Drucksysteme im Gebiet um Mannheim
ACP Print & Mobility GmbH
Job Summary
This role is for a Field Service Technician specializing in office printing systems, based in the Mannheim area. The successful candidate will be responsible for providing on-site service, maintenance, and repair of printing systems for clients. Key tasks include diagnosing and resolving technical issues, integrating and configuring systems into existing IT infrastructures, and meticulously documenting all service activities in a ticketing system. The position requires strong technical acumen, a proactive problem-solving approach, and excellent customer service skills, as the technician will be the primary on-site contact for clients. This is an excellent opportunity for someone who enjoys hands-on technical work, client interaction, and being on the road, with a focus on ensuring smooth operation of critical office equipment.
Required Skills
Education
Completed vocational training in IT or electronics (e.g., IT Systems Electronics Technician, Information Electronics Technician, Mechatronics Technician), or a comparable profession.
Experience
- Professional experience in IT or electronics, or a comparable field
- Experience with technical problem-solving and analysis
- Experience in customer interaction and support
Languages
Additional
- Driving license Class B; Willingness to travel within the region.
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