IT First-Level Support | IT First-Level Support (m/w/d)

Job Summary

This role is for a proactive IT First-Level Support professional who thrives on technical challenges and prioritizes customer solutions. The successful candidate will be responsible for ensuring the smooth operation of client and internal IT infrastructures, including remote and on-site support. Key tasks involve installing, configuring, and administering servers, networks, and IT systems, along with diagnosing and resolving technical issues promptly. Regular system maintenance, updates, and backups are also crucial. The position requires strong customer communication skills as the first point of contact for inquiries and active participation in IT projects and rollouts. This is an exciting opportunity to join a young, dynamic company in Düsseldorf with experienced leadership, focusing on high-quality, sustainable IT solutions for diverse sectors.