IT Desktop Services Specialist | IT-Mitarbeiter Desktop Services (m/w/d)
Universitätsklinikum Erlangen AöR
Job Summary
This role involves supporting the IT infrastructure for a large university hospital, ensuring seamless operation for clinics, departments, and administrative staff. The specialist will be responsible for maintaining decentralized IT infrastructure, including user and rights management, and documenting these systems. Key tasks include troubleshooting hardware and software issues, managing IT workstations, and providing continuous support, advice, and training to clinical and administrative personnel. The ideal candidate will possess strong technical skills in Windows and MS Office, coupled with a service-oriented mindset and excellent communication abilities to collaborate effectively with medical professionals.
Required Skills
Education
Completed vocational training as an IT Management Assistant, IT Specialist, or comparable qualification
Experience
- Practical experience in Windows 10/11 administration
- Professional experience in IT support and troubleshooting
- Experience in user and rights management
Languages
Additional
- Process knowledge in the healthcare sector (advantageous)