IT Service Desk Technician (Linux & Networks Focus) | IT Servicedesk Techniker (m/w/d) Schwerpunkt Linux & Netzwerke
FERCHAU GmbH Niederlassung Köln
Job Summary
This role is for an IT Service Desk Technician with a focus on Linux and network environments. The successful candidate will be responsible for handling service requests, resolving IT issues, and providing user support for IT and telecommunications equipment. Key tasks include troubleshooting network problems, performing initial Linux system administration tasks like user management and log analysis, and installing software. This position requires strong problem-solving skills and collaboration with other departments to meet their IT needs. It's an attractive opportunity for someone looking to further develop their IT support skills in a dynamic environment, offering continuous learning and growth.
Required Skills
Education
Completed vocational training as an IT Specialist in System Integration or comparable qualification
Experience
- Initial experience in IT Support (User Help Desk and 1st Level)
- Experience with ticketing systems and remote support tools
Languages
Additional
- Not specified
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