Section Manager (Public Services) | Abschnittsleiter:in (w/m/d)
Der Senator für Inneres und Sport
Job Summary
This role involves leading a dynamic team of approximately 15 employees within the Citizen Service Center North in Bremen, Germany. The Section Manager will be responsible for the optimal planning and coordination of the section, providing expert advice to customer service representatives on complex cases, and making final decisions. Key responsibilities include managing passport, ID, registration, foreign national affairs, certifications, and housing benefit matters. A significant part of the role is also designing and conducting training sessions to foster team development. The position requires a strong understanding of administrative processes and legal regulations, along with leadership experience and a customer-oriented approach. This is an excellent opportunity for a proactive and responsible individual to contribute to essential public services.
Required Skills
Education
Limited career qualification for the first entry-level of career group 2 in General Services OR completed qualification as a Certified Administrative Specialist (Verwaltungsfachwirt:in) OR a university degree (Diplom or Bachelor) in Administrative Sciences (FH). Alternatively, currently completing the promotion course according to § 26 BremLVO.
Experience
- Professional experience in the public service sector
- Understanding of administrative processes and legal regulations
- Initial leadership experience preferred
Languages
Additional
- Part-time work is possible. Must be eligible for public service employment in Germany. Willingness to act as a substitute for the Head of Department 13.