1st and 2nd Level IT Supporter | 1st und 2nd Level IT-Supporter (m/w/d)

Job Summary

This role is for an IT Supporter passionate about innovation and technology, ready to tackle future challenges within FERCHAU's dynamic IT solutions environment. The successful candidate will ensure smooth IT operations daily, handling incident reception, error analysis, and resolution. Key responsibilities include acting as a communication interface between users and other support teams, as well as installing, configuring, and administering hardware and software. The position requires meticulous documentation of all processes. Ideal for a digital native with strong IT affinity, the role offers the chance to work on exciting projects, integrating IT trends with established solutions.