IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (w/m/d)

Job Summary

As an IT Service Technician for Onsite Support, you will be instrumental in ensuring the smooth operation of IT systems for clients. Your daily tasks will involve installing, configuring, and maintaining hardware and software solutions, as well as independently analyzing and resolving IT system malfunctions. You will also provide crucial IT support, answering technical questions and offering initial solutions to users. A key aspect of this role is excellent communication with clients and meticulous documentation of all work steps. Additionally, you will be responsible for processing client-side tickets, contributing to efficient IT service delivery. This role is ideal for someone with a technical background and a strong customer-centric approach.