Field Service Technician | Servicetechniker im Außendienst (m/w/d)

Job Summary

As a Field Service Technician, you will be the cornerstone of customer satisfaction for BRITA Vivreau's plumbed-in water dispensers. Your daily tasks will involve the full lifecycle management of these systems, from initial installation and commissioning at customer sites to performing regular maintenance, including disinfection and filter changes. You'll also be responsible for conducting service and repair work to uphold high-quality standards. This role requires meticulous attention to detail, excellent problem-solving skills, and a strong customer-centric approach. You will manage your service vehicle, handle spare part disposition, and provide customer training on equipment operation. Collaboration with internal service and sales teams is crucial for seamless operations. This position is ideal for someone with a technical background, experience in customer service, and a passion for resolving technical challenges while maintaining strong client relationships.