IT Supporter | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Lübeck
Job Summary
This role is for an ambitious IT Supporter who is eager to elevate technology solutions for leading IT providers and developers. The successful candidate will primarily provide first-level support, assisting users with IT issues over the phone and on-site within a Windows environment. Key responsibilities include installing, configuring, and maintaining Windows clients, managing support tickets efficiently, and setting up new workstations while ensuring hardware functionality and security. This position offers an opportunity for professional and personal development within a team that values innovation and taking on complex development projects. It's an ideal fit for someone with a strong background in IT system integration and a proactive approach to problem-solving.
Required Skills
Education
Completed vocational training in IT System Integration or equivalent qualification
Experience
- Professional experience in IT support or system integration
- In-depth knowledge of Windows environments
- Experience with various ticketing systems (e.g., Jira, Service Now) is desirable
Languages
Additional
- Not specified
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