Senior IT Service Technician | Senior IT-Service Techniker (m/w/d)

Job Summary

This Senior IT Service Technician role involves the operation and support of standard software and its underlying IT infrastructure. The successful candidate will be responsible for independent fault analysis, troubleshooting IT/telecommunications disruptions, and performing maintenance and updates on hardware and software. Key tasks also include installation, change management, and commissioning of client hardware and software, along with user training. The role requires participation in IT/telecommunications infrastructure migration projects, process optimization, and quality improvement initiatives, alongside comprehensive technical documentation. This position offers a stable, full-time contract with opportunities for professional development and a focus on work-life balance.