Business Analyst IT Demand | Business Analyst IT-Nachfrage m/w/d

Job Summary

As a Business Analyst IT Demand, you will play a pivotal role in shaping the digital transformation of a leading insurer in Düsseldorf. Your daily tasks will involve deep-diving into existing business processes within Customer Services & Textsystems, identifying key areas for optimization, and actively managing stakeholder expectations. You will be responsible for translating business needs into clear, actionable requirements, crafting use cases and user stories that guide developers, and designing innovative solutions that balance technological advancement with economic goals. This role is ideal for someone who thrives in an international project team, is adept at agile methodologies, and possesses a strong drive for innovation, continuously seeking out and evaluating new digital solutions to create compelling business cases for future growth.