Onsite Support Specialist | Onsite Support (m/w/d)

Job Summary

This role involves providing essential onsite technical support to users within a 50km radius of Nuremberg, potentially extending to Erlangen or Ingolstadt based on residence. The Onsite Support Specialist will be responsible for managing IMAC (Install, Move, Add, Change) and incident tickets for various devices like desktops, notebooks, and thin clients. Key tasks include installing, configuring, replacing, and commissioning new and replacement hardware, assisting users with technical issues, and processing service requests via ticketing systems. The position requires a background in IT, strong knowledge of standard hardware and MS operating systems, and excellent customer service skills. This is an attractive opportunity for IT professionals seeking a stable, full-time position with a leading European IT service provider, offering competitive compensation, a company vehicle for travel, and strong potential for permanent employment.