Field Service Technician | Servicetechniker (all genders welcome)

Job Summary

As a Field Service Technician, you will be instrumental in ensuring the reliable performance of innovative cooking robots used in the gastronomy sector. Your daily tasks will involve conducting on-site service calls for maintenance, repairs, and adjustments, performing detailed fault analyses, and troubleshooting issues directly at customer locations. You will meticulously document all service activities and serve as the primary technical point of contact for clients. This role offers a unique opportunity to directly impact operations by ensuring system stability and performance in the field, occasionally assisting with assembly and testing in the Hamburg workshop. This position is ideal for someone passionate about cutting-edge technology and revolutionizing the intersection of tech and culinary arts, working within a dynamic startup environment that values trust, responsibility, and open exchange.