IT Service Manager Automotive | IT-Servicemanager Automotive (m/w/d)

Job Summary

This role involves overseeing and optimizing IT service projects specifically within the automotive sector. The IT Service Manager will be responsible for planning, steering, and monitoring these projects, ensuring adherence to Service Level Agreements (SLAs) and quality standards. A key part of the role is coordinating and improving IT service processes to boost efficiency and customer satisfaction, while also providing comprehensive support and consultation to internal and external clients on all IT-related matters. The position requires continuous monitoring and analysis of IT services for ongoing improvement, active participation in developing and implementing new IT strategies, and maintaining detailed IT documentation and reports. It's an attractive opportunity for experienced professionals looking to drive technological advancement within a dynamic environment.