IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Hannover
Job Summary
As an IT Support Specialist, you will be crucial in ensuring seamless IT operations for our clients, providing daily support and troubleshooting. Your responsibilities will include receiving, analyzing, and resolving technical issues, assisting users with their technical queries, and configuring hardware and software. You will also be responsible for creating and maintaining technical documentation. This role is ideal for a digitally native individual with a strong understanding of how to implement new ideas with code and hardware. The position offers an opportunity to work on exciting projects for renowned clients across various technology sectors, leveraging your expertise and technical know-how in a dynamic environment.
Required Skills
Education
Completed apprenticeship as an IT Specialist for System Integration or lateral entry with profound IT knowledge
Experience
- Initial practical experience in IT support (ideally)
- Proficient in using ticketing systems and common IT systems (Linux, Windows, Microsoft 365, etc.)
Languages
Additional
- Not specified
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