IT Operations Manager | IT Operations Manager (m/w/d)
FERCHAU GmbH Niederlassung Bielefeld
Job Summary
This role is for an IT Operations Manager who is passionate about innovation and technology, seeking to advance IT solutions with a leading provider. The successful candidate will be responsible for identifying, specifying, and implementing IT Service Management requirements, focusing on enhancing customer satisfaction. Key responsibilities include collaborating with service providers and suppliers, coordinating and managing projects within Managed Services, and handling documentation and technical follow-ups. The position requires a strong background in IT service management, project coordination, and a solid understanding of IT infrastructures. It's an attractive opportunity for a professional looking for diverse training programs, a permanent contract, and flexible working options.
Required Skills
Education
Degree in Computer Science, certified IT Specialist (Fachinformatiker), or comparable qualification
Experience
- Experience in implementing Managed Service processes
- Professional and leadership experience in an IT environment
- Experience in IT project management
- Experience in conducting IT projects
Languages
Additional
- ITIL Foundation (V3 or higher) certification or further certifications in Service Management
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