Junior 1st Level IT Support | JUNIOR 1st LEVEL IT SUPPORT (jedes Geschlecht) #2025-033
BSW Muldental e.V.
Job Summary
Join Bildungs- und Sozialwerk Muldental (BSW), a non-profit organization supporting children, youth, and adults across various social and educational projects, as a Junior 1st Level IT Support specialist. In this role, you will be the first point of contact for IT issues, providing support via phone, email, and ticketing systems. Your responsibilities will include diagnosing and resolving standard hardware and software problems, setting up and maintaining workstations, managing user accounts, and maintaining IT documentation and inventory. The ideal candidate will have a degree in Computer Science or a related field, or comparable training, with initial experience in IT support or helpdesk environments. Strong communication skills, a service-oriented mindset, and the ability to work effectively within a multidisciplinary team are essential. This is a part-time, on-site position in Colditz, offering a meaningful role with opportunities for professional development and a supportive work environment.
Required Skills
Education
Degree in Computer Science, Business Informatics, or comparable completed training/education
Experience
- Initial experience in IT support or helpdesk is ideal
- Professional experience in handling modern office communication tools
- Experience in managing diverse target groups
- Experience with economic principles
Languages
Additional
- Class B driving license required; Must work exclusively on-site in Colditz (no remote work); Strong service-oriented and communicative personality; Analytical and solution-oriented thinking and working style; Team player with a supportive and appreciative attitude; Conflict and communication skills; High level of initiative; Good organizational skills; Understanding of economic principles; Willingness to develop within a multidisciplinary team.