IT Support Staff | Mitarbeit in der IT-Stelle (m/w/d)
Senatsverwaltung für Inneres und Sport (Stamm)
Job Summary
Join the Berlin State Office for the Protection of the Constitution as IT Support Staff, playing a crucial role in maintaining the IT infrastructure for a key state intelligence agency. In this position, you will provide essential IT support by troubleshooting and advising users, managing hardware setup and repairs, configuring user accounts in Active Directory, and handling network setup and patching. You will also be responsible for procuring IT equipment and consumables, setting up communication devices, and managing mobile devices. This role offers a unique opportunity to contribute to public safety within a secure and stable environment, providing an engaging and varied workday with opportunities for professional development and a comprehensive onboarding process.
Required Skills
Education
• Civil service qualification for the second entry-level of career group 1, general administrative service, non-technical administrative service, with relevant IT knowledge OR • Completed vocational training as an IT Specialist (Application Development, System Integration, Data and Process Analysis, or Digital Networking) OR • Completed vocational training as a Technical System IT Specialist OR • Completed vocational training as an IT System Salesperson OR • Completed vocational training as an IT System Electronics Technician OR • Completed vocational training as a Salesperson for IT System Management or Digitalization Management OR • Completed vocational training as an Administrative Assistant or Office Management Salesperson with proven, equivalent IT knowledge OR • Completed vocational training and several years of professional experience in public administration with proven, equivalent IT knowledge
Experience
- Professional experience in IT support and administration
- Professional experience in public administration (if not holding specific IT qualifications)
- Experience with current IT hardware and peripherals
- Experience with operating systems and network administration
- Experience in applying IT technology
- Experience with user administration in Active Directory and MS Exchange
Languages
Additional
- Must be able to officially prove at least five years of continuous residency in the Federal Republic of Germany (e.g., current registration certificate).
- This residency requirement also applies to the applicant's life partner/spouse.
- Willingness to undergo an extended security clearance with security investigations (SÜ 3).
- Must be able to work in a security-sensitive position.
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