International Support Operations Specialist | Support Operations international (m/w/d)

Job Summary

This role is for an International Support Operations Specialist who will be instrumental in managing the end-to-end order processing and customer support for a successful, pan-European company. The specialist will handle order entry, coordinate logistics with service providers, manage POS materials, process complaints and credits, and liaise with customers and freight forwarders for pickups. A key aspect of the role involves preparing export documents, proactively communicating with clients about delivery bottlenecks, and managing pre-payment orders. The ideal candidate will possess strong organizational and communication skills, thrive in a dynamic international environment, and contribute to a company known for its high-quality products and flat hierarchies.