Second Level IT Support Specialist | Second Level Support (m/w/d)

Job Summary

This role involves providing critical Second Level IT Support within a technologically advanced and security-sensitive environment. The specialist will be responsible for analyzing and resolving IT incidents, maintaining Windows clients, servers, and networks, and assisting with the administration of Active Directory, Exchange, and Microsoft 365. Key responsibilities also include participating in IT projects, system migrations, and ensuring compliance with IT security guidelines. The ideal candidate will possess strong analytical skills, a structured approach, and a high degree of service orientation, contributing to the seamless operation of highly complex technical systems for an internationally active company.