2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Job Summary

This role is for an experienced 2nd Level IT Support Specialist to join a traditional industrial company in Hamburg, specializing in maritime technical systems. The successful candidate will be responsible for resolving complex IT issues, maintaining Windows clients, mobile devices, and peripherals, and assisting with software distribution and patch management. This position offers a long-term perspective in a secure, union-bound environment with a 35-hour work week, comprehensive benefits, and opportunities for professional development. The ideal candidate will possess strong technical skills in Windows and Microsoft 365, excellent communication abilities, and a service-oriented mindset, contributing to a reliable and innovative team culture.