SAP Support Specialist | SAP Support Specialist (m/w/d)

FERCHAU GmbH Niederlassung Hamburg-City

Hamburg, Hamburg, Deutschland
Published Aug 15, 2025
Full-time
No information

Job Summary

This role is for an SAP Support Specialist focused on providing 1st and 2nd level support to SAP users, specifically within the FI/CO modules. The specialist will be responsible for classifying and processing user inquiries, incidents, and service requests, ensuring smooth operation of financial and controlling processes. Key tasks include supporting month-end and year-end closings, handling booking corrections, and managing electronic payment traffic. The ideal candidate will develop solutions and workarounds for issues, document resolutions, and manage escalations to 3rd level support. This position offers the opportunity to work on diverse projects for innovative companies, with potential for mobile work and an unlimited employment contract.

Required Skills

Education

Degree in Business Informatics or comparable qualification

Experience

  • Professional experience with SAP FI/CO modules
  • Experience in Incident, Service, and Change Management processes
  • Experience with financial and controlling processes, including month-end and year-end closings
  • Experience in escalation management and creating workarounds for issues
  • Practical experience with monitoring and operating interfaces in SAP systems

Languages

German (Fluent)English (Basic)

Additional

  • Not specified