IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

This role is for an ambitious IT Support Specialist who will be the first point of contact for user inquiries, providing essential 1st and 2nd level support. Day-to-day, you will be responsible for logging, classifying, and resolving or escalating incident reports using a ticketing system. A key part of the role involves managing Microsoft Active Directory and maintaining IT infrastructure, with a strong focus on client/server environment user support. This position is ideal for a career starter looking to gain practical experience and contribute new ideas, offering an unlimited employment contract, flexible mobile working options, and diverse training programs. It's an attractive opportunity for someone with strong customer orientation and communication skills to connect people with technology.