Technical Administrator | Technischer Sachbearbeiter (m/w/d)

Job Summary

As a Technical Administrator, you will be the primary point of contact for customer and dealer support inquiries, providing expert technical advice on machinery. Your daily tasks will involve analyzing fault messages, diagnosing issues, and processing complaints. You will also be responsible for preparing offers, orders, and invoices, and supporting field technicians with technical questions during service assignments. A key part of your role will be to actively shape and optimize service processes. This position requires a strong technical background, excellent communication skills, and a customer-centric approach, offering an opportunity to contribute to process improvement within a dynamic environment.