IT Specialist / Customer Support / IT Support | Fachinformatiker/In / Kundensupport / IT-Support

Plum GmbH Druck und Entwurf

Jülich, Nordrhein-Westfalen, Deutschland
Published Aug 15, 2025
Full-time
Permanent

Job Summary

This role is for an engaged IT Specialist in System Integration, or an equivalently qualified professional, to join a rapidly growing IT department. The successful candidate will be instrumental in providing first-class technical support to customers, primarily over the phone and online. Daily tasks include assisting clients with technical issues, managing domain registrations, and troubleshooting email accounts and related problems using remote maintenance software. This position offers an opportunity for independent and varied work within a friendly, future-oriented team with flat hierarchies. The company provides personalized learning and development opportunities, a modern work environment, and a supportive team culture, making it an attractive opportunity for someone looking to grow their IT career.

Required Skills

Education

Completed vocational training as an IT Specialist - System Integration or similar qualification

Experience

  • Professional experience in technical problem-solving
  • Experience in customer support (phone and online)

Languages

Not specified

Additional

  • Not specified