IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Aug 15, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician in Hamburg, focusing on 2nd Level Support within a production environment. The ideal candidate will be responsible for providing Windows client support at customer sites, implementing iOS and network solutions, and managing support requests through a ticketing system. Key responsibilities also include working on individual IT projects. The position requires strong technical skills in Windows 10/11 Enterprise, BIOS upgrades, PowerShell, Batch Scripting, Windows driver diagnostics, log analysis, BitLocker, and IP networks. This is an excellent opportunity for an IT-savvy professional to join a market-leading company specializing in IT solutions and service management, with potential for long-term career development and a modern work environment.

Required Skills

Education

Completed IT-related training or equivalent qualifications

Experience

  • Practical experience with BIOS upgrades, PowerShell, and Batch Scripting
  • In-depth knowledge of Windows driver diagnostics
  • Comprehensive understanding of log analysis
  • Proficient in BitLocker and IP networks

Languages

Not specified

Additional

  • Valid driver's license