IT Incident Response Coordinator | Sachbearbeiter Computer-Notfallteam (m/w/d)

Job Summary

This role involves acting as the primary point of contact within the Computer Emergency Response Team (S-CERT), bridging communication between customers and IT security experts. The incumbent will manage incoming inquiries, prioritize them, and ensure their smooth processing by the CERT specialists. Key responsibilities include independent handling of recurring tasks such as user administration and website/domain verification after initial training. Additionally, the role supports colleagues through document proofreading, ensures process quality by checking the timeliness of security advisories and contact information, and researches IT security sources for relevance. Organizational tasks, including customer event coordination, are also part of this dynamic position, contributing to robust IT security standards within the financial sector.