Application Support Engineer | Application Support Engineer (m/w/d) - ID: 254

Job Summary

Join a passionate software development team in Franconia as an Application Support Engineer, focusing on a client's document management system. In this role, you will be the primary point of contact for user inquiries, performing 1st and 2nd level support tasks. Your responsibilities will include managing user permissions, conducting detailed error analysis, and documenting issues to assist developers in troubleshooting. You'll also engage with business stakeholders to continuously improve the system and support testing of new developments. This position is ideal for someone with IT training, experience in software support, and a proactive, service-oriented approach. The company offers a supportive environment with flat hierarchies, hybrid work options, and opportunities for continuous learning.