Technical Operations Manager eMobility | Technischer Manager Operations eMobility (m/w/d)

Job Summary

This role involves overseeing and ensuring robust error management activities for eMobility charging infrastructure, including comprehensive monitoring. The manager will handle customer inquiries within a case management system, meticulously recording, analyzing, assigning, and tracking charging station malfunctions, coordinating timely resolutions with suppliers and manufacturers. A key aspect is managing communication with affected customers and stakeholders, defining maintenance activities, and generating error reports. This position is ideal for a technically proficient individual with strong customer focus, excellent communication skills, and a desire to contribute to a new business area within the eMobility sector, offering a blend of technical analysis and stakeholder management.