Engineer or Technician (m/f/d) for Technical Support in Electrical Engineering | Ingenieur oder Techniker (w/m/d) für technischen Support im Bereich Elektrotechnik

Bertrandt AG

Düsseldorf, Nordrhein-Westfalen, Deutschland
Published Aug 13, 2025
Full-time
Permanent

Job Summary

This role involves providing comprehensive technical support in electrical engineering, focusing on managing technical changes and responding to customer inquiries. The successful candidate will be involved in electrical design and development, assisting with programming tasks, and preparing quotes for various modifications and upgrades. A key aspect of the role is offering technical assistance to sales teams during negotiations and providing support to frontline staff, representatives, customers, and service technicians. Ideal candidates possess strong foreign language skills, particularly in English, and are familiar with various software tools and technical documentation.

Required Skills

Education

Not specified

Experience

  • Professional experience with technical changes (Electrical)
  • Professional experience in electrical design and development
  • Professional experience supporting programming tasks
  • Professional experience in preparing quotes for conversions, modernizations, functional expansions, and insurance claims
  • Professional experience providing technical support to sales, frontlines, representatives, customers, and service employees

Languages

English (Basic)

Additional

  • Willingness to provide on-site support with flexible hours and expertise; willingness to provide telephone support outside regular working hours; availability for 24/7 emergency calls.