IT Support Specialist (Finnish Speaking) - Remote | IT Support Finnisch (m/w/d) im Home Office
Experis GmbH
Job Summary
This remote IT Support Specialist role, based in Germany, involves providing first-level support for IT disturbances. The successful candidate will classify and resolve IT issues using a knowledge base, escalate complex problems to other teams, and meticulously document all cases and activities within a ticketing system. This position is ideal for individuals with a strong affinity for IT and initial experience in customer service or a call center environment. It offers an attractive opportunity to join one of Germany's largest IT service providers, with a competitive salary, comprehensive onboarding, and potential for permanent employment.
Required Skills
Education
Not specified
Experience
- Initial experience in customer service or a service provider environment (e.g., call center)
- Experience in IT support or general support environments is highly preferred
Languages
Additional
- Must reside in Germany
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