IT Onsite Support Specialist | Onsite-Support (m/w/d) in 14974 Ludwigsfelde gesucht!

Job Summary

This role is for an engaged IT Support Specialist to provide critical onsite client support in Ludwigsfelde, Germany. The successful candidate will be responsible for managing and resolving IT incidents and service requests, ensuring all tasks are completed within agreed service levels. Day-to-day activities include comprehensive hardware and software troubleshooting, assisting users with mobile devices (iOS, Android), identifying and resolving network issues at the client level, and performing IMAC (Installation, Move, Add, Change) activities. This position requires a customer-oriented, structured, and independent working style, coupled with strong team spirit and flexibility to ensure seamless IT operations for users.