IT Assistant / IT Specialist for System Integration (1st-Level Support/Helpdesk) | IT Assistant /Fachinformatiker/in für Systemintegration (1st-Level-Supporter/Helpdesk) (m/w/d)
Automobil-Verkaufs-Gesellschaft Joseph Brass GmbH & Co. KG
Job Summary
This full-time, permanent position at Autohaus Brass, a leading automotive dealer in Germany, offers an IT Assistant or IT Specialist for System Integration the opportunity to provide crucial 1st-level support and helpdesk services in Aschaffenburg. The role involves managing and prioritizing support requests, ensuring efficient and customer-oriented IT assistance. Key responsibilities include installing, configuring, and maintaining hardware and software, troubleshooting IT infrastructure issues, and contributing to network administration and security. The ideal candidate will also support IT project implementation and document processes. This role is attractive for its modern workplace environment, continuous training, and diverse career opportunities within a well-established company.
Required Skills
Education
Completed training as an IT Specialist for System Integration or IT Assistant (Fachinformatiker/IT Assistent), or relevant experience for career changers
Experience
- Professional experience in coordinating and prioritizing support requests
- Experience in ensuring efficient and customer-oriented IT support
- Professional experience in installation, configuration, and maintenance of hardware and software components
- Experience in supporting the planning and implementation of IT projects
- Professional experience in error diagnosis and troubleshooting in IT infrastructure
- Experience in network administration and security
- Professional experience in user support for technical problems
- Experience in documenting processes and solutions
Languages
Additional
- Not specified