IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)
FERCHAU GmbH Niederlassung Paderborn
Job Summary
As an IT Onsite Support Specialist, you will be the primary point of contact for employees facing IT issues and technical problems. Your day-to-day responsibilities will include setting up, maintaining, and replacing workstation hardware such as PCs, laptops, monitors, and printers. You'll also assist with software and operating system installations and configurations, manage conference room technology, and perform minor network and cabling tasks. Meticulous documentation of incidents and solutions in the ticketing system is crucial, as is close collaboration with the central IT team. This role is ideal for a service-oriented professional with strong communication skills, offering a chance to take on responsibility and contribute actively to a passionate team.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration) or comparable qualification
Experience
- Completed vocational training in IT (e.g., IT Specialist for System Integration) or comparable professional experience
- Good knowledge of Windows operating systems, Microsoft Office, and common hardware
- Basic knowledge of network technology (e.g., IP, DHCP, DNS)
- Independent, structured, and service-oriented work ethic
- Friendly demeanor and strong communication skills when dealing with users
Languages
Additional
- Not specified
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