IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role involves providing essential IT support to employees, addressing both hardware and software issues. Key responsibilities include setting up and maintaining workstations, printers, and mobile devices, as well as installing and configuring operating systems and applications. The specialist will perform first and second-level troubleshooting, meticulously documenting support cases and solutions in a ticketing system. Collaboration with external service providers and other IT teams is also a crucial aspect of the job. This position is ideal for a service-oriented individual with a strong foundation in IT, looking to contribute to a dynamic team and further develop their technical skills.