IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role involves providing essential IT support to employees, addressing both hardware and software issues. Key responsibilities include setting up and maintaining workstations, printers, and mobile devices, as well as installing and configuring operating systems and applications. The specialist will perform first and second-level troubleshooting, meticulously documenting support cases and solutions within a ticketing system. Collaboration with external service providers and other IT teams is also a crucial part of the role. This position is ideal for a service-oriented individual with a strong foundation in IT, eager to contribute to a dynamic team and take on responsibility in a technology-driven environment.