IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

This role involves providing direct, hands-on IT support to employees, addressing their technical challenges, and ensuring smooth operation of IT infrastructure. Key responsibilities include setting up, maintaining, and replacing end-user devices like PCs, laptops, monitors, and printers. The specialist will also assist with software and operating system configurations, manage IT equipment in meeting rooms, and perform basic network and cabling tasks. A crucial part of the role is documenting and tracking IT incidents in a ticketing system and coordinating with central IT and other departments. This position is ideal for someone with an IT background, strong Windows and Microsoft Office skills, and a service-oriented approach, offering opportunities for professional development and a collaborative team environment.