IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support to users, ensuring the smooth operation of hardware, software, and mobile devices. Key responsibilities include setting up and maintaining workstations, printers, and mobile devices, as well as installing and configuring operating systems and software solutions. The specialist will also be responsible for analyzing and resolving technical issues, primarily within first and second-level support, and meticulously tracking all support requests in a ticketing system. Collaboration with external partners and internal IT departments is also a crucial aspect of the role, making it an excellent opportunity for a service-oriented professional with a strong technical foundation to contribute to a dynamic team.