IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support to employees, addressing a wide range of hardware and software issues. Key responsibilities include setting up, maintaining, and repairing workstations, printers, and mobile devices, as well as installing and configuring operating systems and applications. The specialist will be crucial in analyzing and resolving technical disruptions at both first and second-level support, meticulously documenting all support requests and solutions within a ticketing system. Collaboration with external IT service providers and internal support teams is also a significant part of the job. This position is ideal for a service-oriented individual with a professional demeanor who is eager to contribute to a dynamic team and further develop their IT expertise.