Application and Support Specialist | Spezialist (m/w/d) Applikation und Support

Job Summary

This role involves providing crucial technical support and problem-solving for national and international clients, primarily via phone, email, remote assistance, or on-site visits. Key responsibilities include commissioning systems with controller and SCADA components, assisting in the release process of hardware and software products, and conducting thorough error analyses to develop practical solutions. The specialist will also contribute to product portfolio optimization by relaying customer experiences to product management and will conduct training sessions for clients and sales partners. The ideal candidate will have a technical background, a strong interest in voltage regulation and remote control technology, and a proactive approach to problem-solving within an agile team environment. This position offers an unlimited employment contract, opportunities for professional development, and the chance to actively contribute ideas.