Service Desk / IT Support Specialist | Service Desk / IT Support Mitarbeiter (m/w/d)

Job Summary

This role involves providing essential 1st and 2nd level IT support to various departments, ensuring smooth IT operations. The specialist will handle IT-related queries and issues via phone, meticulously document requests in a ticketing system, and dispatch them to the appropriate IT teams. A key part of the role is independently resolving IT problems and providing remote desktop support. This position is ideal for an ambitious individual looking to grow their profile within a dynamic environment, connecting people and technology for diverse clients and optimizing IT infrastructures.