Application Support Specialist | Anwendungsbetreuer (m/w/d)

FERCHAU GmbH Niederlassung Potsdam

Potsdam, Brandenburg, Deutschland
Published Aug 12, 2025
Full-time
No information

Job Summary

As an Application Support Specialist, you will be instrumental in ensuring the smooth operation and continuous improvement of our clients' IT application landscape. Your daily tasks will involve providing administrative support for document management and e-learning platforms, as well as actively managing, configuring, and optimizing various applications. You will be responsible for troubleshooting, incident, and problem management, ensuring quick resolution of issues. Beyond support, you'll advise and contribute to the development of IT solutions, potentially leading IT projects. This role is ideal for someone with a strong background in IT application administration, excellent problem-solving skills, and a passion for supporting users and enhancing IT systems.

Required Skills

Education

Completed degree in Computer Science or comparable education

Experience

  • Professional experience in the administration and support of applications (e.g., CRM, Intranet, PMO, Document Management)
  • Experience with ticketing systems and user support

Languages

German (Fluent)

Additional

  • Not specified