Technical Implementation Engineer – E-Mail Services | Technical Implementation Engineer (m/f/d) – E-Mail Services
retarus GmbH
Job Summary
As a Technical Implementation Engineer for E-Mail Services at Retarus, you will be responsible for the end-to-end implementation of Retarus' email services, including transactional email, security, encryption, and continuity, for enterprise clients. This involves technical configuration, end-to-end testing, and ensuring compliance with standards like ISAE 3402. You will serve as the primary technical contact during client onboarding, providing support, documentation, and best practices, while closely collaborating with product management, network, infrastructure, and customer success teams. The role requires strong technical expertise in communication applications, LAN/WAN infrastructures, and email authentication/encryption, ensuring successful service delivery and client satisfaction. This is an attractive opportunity to work with leading global companies, utilizing modern technologies in a secure, international, and team-oriented environment.
Required Skills
Education
Completed degree or vocational training in IT, Computer Science, Engineering, or comparable qualification
Experience
- Several years of professional experience in technical positions with direct customer contact
- Profound knowledge in the implementation and support of communication applications and services
- Experience in analyzing and troubleshooting LAN/WAN infrastructures and relevant technologies
- Experience with E-Mail encryption solutions, preferably Julia MailOffice
- Experience with Enterprise E-Mail systems and servers
Languages
Additional
- Not specified