IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician based in Kassel, Germany, focusing on providing on-site support for IT workplaces. The successful candidate will be responsible for setting up, relocating, and dismantling IT workstations, troubleshooting and resolving IT issues, and guiding users on hardware and software usage. Key responsibilities include managing IT incidents through a ticketing system, performing detailed documentation of work processes, and providing on-site support for Windows endpoints in an office environment, including printer maintenance. This position is ideal for someone with practical experience in IT support, particularly in field service, who is proficient with ticketing systems and asset management. The role offers an opportunity for permanent employment following an initial temporary contract.