Onsite Support Technician | Onsite Support Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an Onsite Support Technician in Nuremberg, Germany, working with a leading provider of infrastructure solutions and IT services primarily for pharmaceutical companies. The successful candidate will be the first point of contact for users, providing essential First Level Support via phone and through the Service Now ticketing tool. Key responsibilities include diagnosing and resolving hardware and software issues, advising users on IT processes and applications, and escalating complex problems. The position requires a professional with a background in IT, good technical and organizational skills, and proficiency in both German and English. This is an excellent opportunity for someone looking for a versatile role in a future-oriented industry, offering regular working hours and a modern work environment with active use of foreign languages.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or comparable qualification
Experience
- • Professional experience in IT support or initial experience in a service desk environment
Languages
Additional
- Not specified
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