IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Second Level Support, joining a growing IT consulting firm in Mannheim. The position involves providing comprehensive support for existing and new IT systems, ensuring the availability and continuous development of client-specific IT infrastructures. Key responsibilities include managing and coordinating incident resolution and customer inquiries, both on-site and remotely, and actively participating in IT infrastructure projects, collaborating with various departments. The ideal candidate will have an IT-related education or equivalent professional experience, strong knowledge of Microsoft Windows Server and client environments, and a reliable, solution-oriented, and independent work ethic. This is a full-time, permanent position with opportunities for professional development within a supportive team environment.