IT Service Technician Second Level Support | IT-Servicetechniker Second Level Support (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Jun 15, 2025

Job Summary

This role involves providing crucial on-site second-level IT support for Windows environments and client systems for leading industrial companies across Germany. The successful candidate will be responsible for operating client systems and applications directly at customer sites, troubleshooting and resolving issues for Windows clients, and supporting mobile devices running Android and iOS. Key responsibilities also include software distribution using SCCM and meticulous documentation of all completed tasks. This position is ideal for an IT professional with initial experience in configuration, troubleshooting, and strong knowledge of Windows 7, 10, SCCM, and Active Directory. It offers a secure job, flat hierarchies, and opportunities for further training, making it an attractive opportunity for those looking to advance their career in IT support.

Required Skills

Education

Vocational training as an IT Specialist (System Integration), IT Customer Service Representative, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, Industrial System Technician, IT Management Assistant, PC and Network Specialist, or comparable training/professional experience in the IT field

Experience

  • • Initial experience in configuration, troubleshooting, and issue resolution for Windows clients

Languages

German (Fluent)English (Fluent)

Additional

  • On-site support in Berlin; Position is temporary employment with option for permanent takeover.